Privacy Policy

Last updated: 28 October 2020

This Privacy Policy governs the relationship between us, Grace Professional Cleaning Services, and you, the user of our website, gracecleaningservices.co.uk, in relation to our collection and use of data and information that you submit to us.

Grace Professional Cleaning Services only collects information from users – barring information collected from cookies which is covered by our Cookie Policy – when they submit our contact form located on our contact page. The only information we collect is a user’s name, email address, the date and time their message was sent and the content of their message.

Grace Professional Cleaning Services’ address is 52 Torre Drive, Leeds, LS9 7DH and phone number is 0113 2160646.

We process personal data to as part of our service providing quotations for customers and answering customer queries.

The recipients of the data you provide are Grace Professional Cleaning Services employees.

By submitting our form, you give permission for us to store the information in the form (including names and email addresses) as we choose and retain it for as long as is reasonable to fulfill requests to us or so that we retain evidence concerning a matter. In practice however we currently only store emails with our web host and if we deem there is a good reason for it on computers owned by Grace Professional Cleaning Services, which are protected with antivirus software, or on printed pages which are securely stored.

Our web host is Elrohivision, a reseller of GoDaddy services. Information you send in our contact form will be transfered to the United States. GoDaddy Operating Compnay LLC (and its related entities) participates in and has certified its compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Framework.

You have the right to ask for any information we hold on you to be deleted at any time or to raise a complaint concerning our use of your data with the ICO.

We will not publicly publish any messages you send us, other than in an anonymous, re-written form if we believe they will be of benefit to others, for example “We received an email from a customer asking about the history of our company, so here is a blog post detailing our journey”.

We will never release or sell your information, other than release it to British government/law enforcement agencies in order to comply with requests received that are acceptable within British law or if we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Grace Professional Cleaning Services, third parties or the public at large.

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